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Help, Advice & Sales
Call us on 01225 690700
Free Delivery
On most orders over £100
Rated Excellent on Trustpilot
Public Sector Orders
View details on ordering
1-year warranty
most items delivered in 1 to 2 working days.
High back executive chair with contrasting black and white panels on seat and backrest
• Built in lumbar support
• Brushed satin frame detailing
• Twin paddled synchronised knee tilt mechanism lockable in multiple positions
• Weight tension control
• Gas height adjustment
• Fold-away arms
• Brushed satin spider base with black rubberised detailing and twin wheel hooded castors
• All day use: 5-8 hours
Dimensions, mm:
Seat Width 490
Seat Depth 510
Back Width 490
Back Height 700
Seat Height 530 - 630
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at contact@twcgroup.co.uk. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at contact@twcgroup.co.uk.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.